Your personal data on bc99 is completely safe and secure. Read this policy for full details on how we collect, use, and store your data.
Last Updated: January 2026
Types & Sources of Data Collected
When you register with bc99, we collect your name, email address, mobile number, date of birth, and password. National ID or passport details may be requested for identity verification. This information is essential for managing and securing your account. bc99 only allows registration for users aged 18 and above, so age verification data is also collected.
When you use the bc99 platform, we collect your device type, operating system, browser version, IP address, and device ID. This technical data helps us improve platform performance and prevent cyber fraud. Mobile users may be prompted to grant device-related permissions when installing the bc99 app.
Bc99 processes payments via bKash, Nagad, and Rocket. During transactions, the mobile banking number, transaction amount (in BDT), and reference number are recorded. We do not store full payment card numbers or bank account details. Only the minimum information required for payment verification is retained in our system, and it is kept in encrypted form.
We record your activity on bc99 — including which games you play, session duration, pages visited, and betting history. This helps us deliver a personalized experience and support Responsible Gaming. Unusual usage patterns are monitored to protect the security of your account.
Why and How Your Information Is Used
Bc99 uses your data only for specific, legitimate purposes. Your information is needed to create your account, verify logins, process deposits and withdrawals, and provide customer support. Beyond that, data is analyzed to maintain platform security and prevent fraud. Registered users may receive emails or SMS about relevant promotions and offers, though you can opt out at any time.
Bc99 never sells your personal data to third parties. Our core data principle is to collect only what is necessary and to securely delete or archive it once its purpose has been fulfilled. Our data use practices are summarized below:
How We Collect Browsing Data
The bc99 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help recognize you on return visits. They allow us to remember your login state, save your language preference, and improve loading speed.
We use three main types of cookies: Necessary Cookies (essential for keeping the platform running), Functional Cookies (to remember your preferences) and Analytics Cookies (to gather insights for platform improvement). bc99 never uses third-party tracking cookies for advertising networks. You can disable cookies through your browser settings, though this may limit some platform functionality. For mobile app users, local data may be stored on device storage and will be deleted upon uninstalling the app.
How Long Your Data Is Retained and How It Is Protected
All data transfers are secured with 256-bit SSL encryption, meeting international security standards.
Bc99 stores all data in certified data centers protected by multiple layers of physical and digital security.
Data for active accounts is retained for as long as the account remains open. After closure, data is kept for a maximum of 5 years unless required longer by law.
Bc99 has implemented multiple technical and administrative measures to protect your personal information. All passwords are stored using strong hashing algorithms, meaning even our staff cannot view your password directly. Database access is restricted to authorized personnel only, and all access is logged. Regular security audits and penetration testing are conducted to identify and promptly address vulnerabilities. In the event of a data breach, we will notify affected users promptly and take all necessary action.
For payment information, we follow PCI-DSS standards. Sensitive data is never stored directly on our servers during transactions via bKash, Nagad, or Rocket — it is processed using tokenization. We strongly recommend enabling two-factor authentication for added account security.
When & With Whom Your Data May Be Shared
Bc99 never sells your personal information to advertisers or third parties for commercial purposes. However, limited data sharing may be necessary in specific circumstances, as outlined clearly below. In each case, the amount of data shared is kept to a minimum and is governed by strict confidentiality agreements.
No third party may share your information with others without bc99's permission. We ensure that all partner organizations adhere to the same data protection standards we uphold. Data protection clauses are included in all agreements with third parties.
Your Rights & What Happens If This Policy Changes
You can log in to bc99 at any time to view and download your stored information. Personal details, transaction history, and betting records are all accessible from your account settings.
If any of your details — such as your name, mobile number, or other personal information — are incorrect, please contact our support team to have them updated. Changes will be applied after identity verification.
If you close your account, your personal data will be deleted within the designated period, provided there are no legal obligations requiring its retention. Data deletion requests can be submitted via our support email.
Bc99 may update or revise this privacy policy from time to time. For any significant changes, registered users will be notified in advance via email or an in-platform notice. The effective date of any update will always be clearly displayed at the top of this page. Continued use of the platform after a new policy takes effect constitutes your acceptance of the updated terms. We recommend reviewing this page regularly.
If you have any questions or concerns about this privacy policy, please get in touch with us. Our dedicated data protection team aims to respond within 72 hours. bc99 is committed to respecting your privacy and upholding your rights at all times.
Email: support@bc99.im